The Terms and Conditions contained herein along form an Agreement regulating our relationship concerning the use of www.prasannalakshmisilks.com and prasannalakshmisilks.com by you.

Please read this Agreement carefully. You are advised to regularly check for any amendments or updates to the terms and conditions from time to time. www.prasannalakshmisilks.com and prasannalakshmisilks.com may add to or change or update these terms of use, from time to time entirely at its discretion. You are responsible for checking these terms of use periodically to remain in compliance with these terms. Your use of a site after any amendment to the terms of use shall constitute your acceptance of these terms and you also agree to be bound by any such changes/revisions.

Any clause of terms and conditions if deemed invalid, void or for any reason unenforceable, shall be deemed severable and shall not affect the validity and enforceability of the remaining clauses of the terms and conditions.


“Agreement” means the Terms and Conditions (T&C) contained herein under www.prasannalakshmisilks.com in the brand name Prasanna Lakshmi Silks. It will also include references to this agreement as and when amended, notated, supplemented, varied or replaced.

“Site” means www.prasannalakshmisilks.com owned and operated by Prasanna Lakshmi Silks which provides a venue for the users of Prasanna Lakshmi Silks to buy the products listed/displayed at www.prasannalakshmisilks.com.

“Affiliate” being a corporate entity, means any entity, which controls, is controlled by, or is under the common control of the company and being an individual, means any entity, which is controlled by the company.

“User/You” means and includes any Customer / Buyer / You (the person or any legal entity) who accepts the offer for sale by www.prasannalakshmisilks.com by placing its order on this Site.

“Product” connotes the goods, and services promoted/displayed on the site and offered for any use/sale.

Online Purchases:

This website is only a venue where users may meet and interact with us for their sale and purchase transactions. The commercial/contractual terms include without limitation price, shipping costs, date, period, mode of delivery, warranties related to products and services including after-sales services related to products and services, etc., over which we have complete control and the same may be subject to change.

The agreement between you and Prasanna Lakshmi Silks is subject to the following terms and conditions:-

  1. The User certifies that he/she is at least 18 (eighteen) years of age or has the consent of a parent or legal guardian.
  1. These terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order submitted. By using the Shopping services of www.prasannalakshmisilks.com you agree to be bound by the Terms and Conditions.
  1. All prices, unless indicated otherwise are in Indian Rupees.
  1. By indicating the user’s acceptance to purchase any product or service offered on the site www.prasannalakshmisilks.com, the user is obligated to complete such transactions. Users shall prohibit from indicating their acceptance to purchase products and services where it does not intend to complete such transactions.
  1. Any order placed for a product that is listed at an incorrect price may be cancelled. This shall be regardless of whether the order has been confirmed and/or payment levied. In the event the payment has been processed, the same shall be credited to your account and duly notified to you by email.
  1. In a credit card transaction, you must use your credit card. www.prasannalakshmisilks.com will not be liable for any credit card fraud.
  1. If a non-delivery occurs on account of a mistake by you (i.e. wrong name or address) any extra cost towards re-delivery shall be claimed from the user placing the order.
  1. Usually all orders are processed and shipped within a minimum of 10 working days and a maximum of 15 days.
  1. The Products shall be subject to the manufacturer’s terms and conditions for warranty, service and maintenance, and Company does not accept any responsibility for the same. www.prasannalakshmisilks.com also does not accept any responsibility for the usage of the products by the user.
  1. www.prasannalakshmisilks.com will only accept products returned if any manufacturing defect is reported within 7 (seven) days from receipt of the product by evidence ( must record and submit a video of opening the delivered package).

Please note: unstitched border, Zari or saree discolouration due to use or reaction with any liquid like acid, water, etc. or even sweat is not covered as a manufacturing defect. Loosened design elements, not restricted to sequins, patchwork and the like of the same are also not covered under manufacturing defects.

Prasanna Lakshmi Silks will not accept any returns if the saree is not perfectly folded during the time of sale even if there is a manufacturing defect.

  1. Actual product dimensions may vary from the image shown.
  1. Any attempt by a user to deliberately damage the site or undermine the legitimate operation of the site is in violation of criminal and civil laws and should such an attempt be made, Prasanna Lakshmi Silks reserves the right to seek damages/injunction from any such user to the fullest extent permitted by law.
  1. The user agrees to provide authentic information. www.prasannalakshmisilks.com reserves the right to confirm and validate the information and other details provided by the User at any point in time. If upon confirmation such user details are found not to be true (wholly or partly), www.prasannalakshmisilks.com has the right in its sole discretion to reject the registration and debar the user from using the services available at this website, and/or other affiliated websites without prior intimation whatsoever.
  1. Once the product and its accessories have been customized customer cannot return the product or claim any refund.
  1. In the event of non-delivery of the products to the customers, www.prasannalakshmisilks.com liability shall be limited only to the refund of the exact amount paid by the customer for the purchase of the product.
  1. Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be reversed back into your card account.
  1. In case we receive a cancellation notice and the order has not been processed /approved by us, we shall cancel the order and refund the entire amount. We will not be able to cancel orders that have already been processed and shipped out by us. We have the full right to decide whether an order has been processed or not. The customer agrees not to dispute the decision made by us and accepts our decision regarding the cancellation.
  1. This user agreement shall be construed following the applicable laws of India. The Courts at Telangana shall have exclusive jurisdiction in any proceedings arising out of this agreement. Any dispute or difference either in interpretation or otherwise, of any terms of this user agreement between the parties hereto, the same shall be referred to an independent arbitrator who will be appointed by Prasanna Lakshmi silks and the decision shall be final and binding on the parties hereto. The above arbitration shall be following the Arbitration and Conciliation Act, 1996 as amended from time to time. The arbitration shall be held in Telangana.
  1. www.prasannalakshmisilks.com expressly reserves all intellectual property rights in all text, programs, products, processes, technology, content and other materials, which appear on this site. Access to this Site does not confer and shall not be considered as conferring upon anyone any license under any of www.prasannalakshmisilks.com or any third party’s intellectual property rights. All rights, including copyright, in this website, are owned by or licensed to www.prasannalakshmisilks.com. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of www.prasannalakshmisilks.com. You may not modify, distribute or re-post anything on this website for any purpose.
  1. The www.prasannalakshmisilks.com names and logos and all related product and service names, design marks and slogans are the trademarks or service marks of Prasanna Lakshmi Silks. All other marks are the property of their respective companies. No trademark or service mark license is granted in connection with the materials contained on this Site. Access to this Site does not authorize anyone to use any name, logo or mark in any manner.
  1. The contents and software on this site may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the contents on this site, is strictly prohibited. Unless otherwise noted, all Contents are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by www.prasannalakshmisilks.com.
  1. You agree to defend, indemnify and hold harmless www.prasannalakshmisilks.com, its employees, founders, directors, officers, agents and their successors and assigns from and against all claims, liabilities, damages, losses, costs and expenses, including attorney’s fees, caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability to www.prasannalakshmisilks.com but not limited to breach of any warranties, representations or undertakings or concerning the non-fulfilment of any of your obligations under this User Agreement or arising out of your violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this User Agreement.
  1. All the information regarding the products listed is taken from the company’s website & company catalogue. Some specifications are subject to change without prior notice.
  1. The user agrees to use the services provided by www.prasannalakshmisilks.com, its affiliates, consultants and contracted companies, for lawful purposes only. Prasanna Lakshmi Silks may assign any or all of its rights under these terms to its affiliates without the consent of the User.
  1. Partial delivery of the product needs to be reported within 7 days of receipt of the product. Customized products will not be exchanged in any condition.